Privacy Policy

Effective Date: 12/12/2024
Last Updated: 27/03/2025

SW KK Adventure Sri Lanka Travels ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, https://www.swkkadventuresrilanka.com.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and other contact details when you make an inquiry or booking.

• Payment Information: When processing payments for bookings, we use secure third-party payment providers and do not store your financial details.

• Technical Data: IP address, browser type, operating system, and cookies for website functionality and analytics.

• Usage Data: Information about how you interact with our website, such as pages visited, time spent, and navigation patterns.

• Marketing Preferences: Data you provide when subscribing to newsletters or promotional offers.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Process Bookings: Managing travel reservations, payments, and customer inquiries.

• To Communicate With You: Sending booking confirmations, updates, and customer support responses.

• To Improve Our Services: Analyzing website traffic, enhancing user experience, and troubleshooting technical issues.

• For Marketing Purposes: Sending promotional emails, special offers, or travel-related updates (you may opt out at any time).

• To Comply With Legal Obligations: Ensuring compliance with applicable laws and regulations.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your data with:

• Service Providers: Third-party vendors (e.g., payment processors, analytics providers) who assist in delivering our services.

• Legal Authorities: If required by law, we may disclose your data to comply with legal requests or protect our rights.

• Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your personal data may be transferred.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyze website performance and personalize content.

Types of cookies we use:

• Necessary Cookies: Essential for website functionality.

• Analytics Cookies: Help us understand user behavior (Google Analytics, etc.).

• Marketing Cookies: Used for advertising and promotional purposes.

You can manage cookie preferences through your browser settings.

5. Data Security and Retention

We implement industry-standard security measures to protect your personal data. While we strive to safeguard your information, no method of transmission over the Internet is 100% secure. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of your personal data.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data under certain circumstances.

• Right to Restrict Processing: Request limitations on how we use your data.

• Right to Object: Object to processing for direct marketing purposes.

• Right to Data Portability: Request transfer of your data to another provider.

To exercise your rights, please contact us at [Insert Contact Email].

7. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will take immediate steps to delete the data.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website. We encourage you to review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

SW KK Adventure Sri Lanka Travels
Email: admin@swkkadventuresrilanka.com
Phone: +447922547219
Website: https://www.swkkadventuresrilanka.com

Thank you for trusting SW KK Adventure Sri Lanka Travels with your personal data. Your privacy and security are our top priorities.

Please Read our Privacy Policy